Michael is Co-Founder and serves as CRO of Handshakez. He grew up through the fires of engineering school at Carnegie Mellon, was tempered through amazing business experience at Trilogy and Coremetrics, then led Bazaarvoice (NASDAQ: BV) from under $1 million in revenue to its IPO in Feburary of 2012. From leading Client Services at Coremetrics to selling at Bazaarvoice, Michael “gets” the customer. Acquire, Delight, and Retain are words that mean everything to him. Michael's passion for customers is only rivaled by his love of Journey and his incredibly supportive family. If you want a steak grilled perfectly (and I mean perfectly, no matter what your partner/parent/ roommate/dog says), just ask him for a tour of the Big Green Egg. Never caught with last year's model of anything with a battery, he's a geek in sheep's clothing.
Bazaarvoice is one of the world's largest shopper networks connecting people, products, brands and retailers at each stage of the buying journey. For more than 2,000 clients globally, Bazaarvoice helps channel authentic, consumer-generated branded content into all the places that influence purchase decisions, giving our clients business insights so they can offer consumers more of what they want. Many of the world's largest retailers rely upon Bazaarvoice to drive more traffic to and conversion on their ecommerce sites, and the Bazaarvoice network helps brands participate directly in the retail channel to influence consumers at the point of purchase. Headquartered in Austin, Texas, Bazaarvoice has offices in Amsterdam, London, Munich, New York, Paris, San Francisco, Stockholm and Sydney.
Salespeople email a ton of stuff to customers. But it's a guessing game as to whether - or even if - the stuff is read. Sales teams use myDocket to understand customers' interest and intent by learning when they view with their collateral & who is most engaged in their deals. myDocket replaces cumbersome email attachments with beautiful, personalized content galleries for each opportunity and then sends real-time alerts whenever that content is accessed.